Shipping Policies

Dispatch
We aim to ship your order within 24 hours, excluding weekends and public holidays. All orders are sent tracked via DHL, and you will receive a tracking number by email once your parcel is on its way.

Shipping rates
Germany: €4.90, free on orders from €49
Rest of Europe, including the EU: €8, free on orders from €49
Switzerland: CHF 10, free on orders from CHF 49
United Kingdom: £10, free on orders from £45
United States: $35, free on orders from $79
Rest of the world: €25, or €15 on orders from €75, free on orders from about €150
The exact rate is always shown at checkout before you pay.

Delivery times
Germany: about 2 business days
European Union: 2 to 5 business days
Rest of the world: up to 10 business days
Delivery can take longer around public holidays or due to weather and other circumstances outside our control.

Customs and duties
Orders to the United States are shipped DDP, so duties are already included and nothing is charged on delivery. For other countries outside the European Union, local customs duties, taxes, or fees may apply. These are set by the destination country, are not included in our prices, and are paid by the recipient.

Questions about your delivery? Write to us at info@luvertta.com.